Our typical UX audit includes the following deliverables plus a virtual meeting to discuss takeaways and next steps.
Fill your product backlog with quick wins by conducting a UX Audit to improve user engagement, reduce onboarding friction, and position your B2B SaaS product to scale.
A UX audit is an in-depth analysis of your B2B SaaS user experience and is a perfect starting point for teams looking to gain a fresh perspective on their UX. A UX audit provides product teams a chance to identify any product opportunities, growth blockers, user pain points, and more. When conducting a UX review of your SaaS or product marketing site, we take a look at various elements of your including usability, UI design, functionality, and conduct research to gain insight into user satisfaction.
It’s rare to find a vendor as quick to respond and do so in a structured, metric-centric manner as Scenic West. As far as their work product, we turned over the design to Erin and her team and the feedback we’ve received from the top insurance companies, agencies, employees and consumers has exceeded expectations. The attention to optimizing the customer journey is unparalleled. Thank you, Scenic West!
We perform a detailed analysis of each screen's design, usability, and functionality to uncover strengths and areas for improvement.
Gain valuable insights from key stakeholders involved in the project, this can bring diverse perspectives on overall user experience and product goals.
Recorded user interactions that reveal initial user experiences, allowing for targeted enhancements to captivate users from the start.
Receive a summary outlining potential high ROI quick wins or larger-scale product opportunities to guide your product roadmap.
We will examine heatmaps and session recordings of your product to uncover valuable user behavior insights that optimize engagement and conversion.
If applicable, we'll conduct user testing sessions to gather user feedback, generate data for identifying usability issues and optimizing key user flows.
Receive a thorough evaluation of competing products, identifying their strengths and weaknesses to help position your product effectively in the market.
We can tailor our UX audit service to your needs. Get in touch and schedule a call to learn more.
At Scenic West, our partnership with you is based on a shared commitment to see your product vision come to life. We work utilizing an Agile approach, and make informed design decisions based on extensive research and user feedback.
Our team of UX/UI designers and product strategists begin any design sprint with a knowledge transfer checklist and kickoff meeting to ensure we are aligned on your business goals and product vision. From there, we work to accelerate your in-house team on special projects, coach you through a big UX challenge, or validate product ideas
Below are two examples of UX Audit packages our team offers. Schedule a call with our team to learn more about how we can tailor UX audits to your team’s exact needs.
Our full service UX Audit package includes unmoderated user testing, heatmap, and session recording analysis and a high level competitor UX review in addition to our core UX review teardown, opportunity analysis, and 1-2 design concepts.
Our mini UX Audit focuses on a UX review teardown, an opportunity analysis, and 1-2 wireframe design concepts. It does not include user research or competitor analysis.
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